Terms of Use

1. What Kansel is

Kansel helps you avoid unwanted calls. Users report spam numbers; once enough trusted reports agree, a number joins a community list that is downloaded to your phone, where the system uses it to warn you about those calls or to reject them. Kansel is not an emergency service and does not replace the tools of your phone or your operator.

The app starts with an anonymous account. To send a report or to switch on auto-block you sign in with Google or Apple. You must be at least 13.

2. Price

Kansel is free during the launch period, auto-block included. If that changes, we will tell you in the app well in advance, and nothing will be charged without you choosing it.

3. Report honestly

The list only works if reports are true. Do not:

• report a number you know is not spam, or to harm its owner or a competitor;
• use several accounts, or team up with others, to push a number onto the list;
• copy or reuse the community list for marketing or anything other than protecting yourself;
• attack, overload or try to get around the limits of the service.

Wrong reports make your future reports count for less. Repeated abuse can get you banned from reporting or lose you your account.

4. What we cannot promise

Kansel reduces spam calls; it cannot end them. A number nobody has reported yet will get through. And because the list comes from people, a legitimate number can be flagged or blocked by mistake: if you are waiting for an important call from an unknown number, keep that in mind. You can switch auto-block off at any time.

Apple and Google set limits we cannot change. On iPhone you enable Kansel once in Settings, calls from your saved contacts always come through, blocked calls still show in Recents, and iOS never tells the app what it blocked. On Android only one call-screening app can be active at a time. On both, the list is as fresh as its last update.

5. Listed by mistake?

Anyone can appeal a listing on the appeal page. A person reviews every appeal; if it is accepted, the number leaves the list within 24 hours. We never reveal who reported a number.

6. Liability

Kansel is provided “as is”. As far as the law allows, we are not liable for indirect losses such as a missed call, a lost opportunity or a spam call that got through. Nothing here limits rights the law gives you as a consumer.

7. Leaving, changes and contact

You can stop at any time and delete your account from Settings → Account → Delete account. We may suspend accounts that break these terms. How we handle your data is in the Privacy Policy.

If these terms change in a way that matters, we will tell you in the app first. Questions: support@kansel.app or the support page.